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The 4 Core Enablers of xTech Firms
AI And Analytics: Optimizing Your Digital Customer Journey Map (Daniel Newman, Forbes.com)
Customer journey maps are not a new thing, but as new technologies and communication channels have infiltrated the buying journey, they’ve become a lot more—well—complicated. Rather than a linear map moving the customer from Point A (your first touchpoint of marketing) to Point B (the point of purchase), digital customer journey maps today look more like elaborate […]
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Is Turkey Ready For Open Banking Ahead Of Its EU Counterparts? (pymnts.com)
On Jan. 3, 2020, the California Consumer Privacy Act (CCPA) went into effect, ushering in the strongest consumer data protections in the U.S. With the General Data Protection Regulation (GDPR) and the revised Payments Services Directive (PSD2) humming along in Europe, open banking is overtaking the financial world just as consumer data law gets muscular. While the new regulations […]
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Open Banking In Canada: Navigating The Future Of Money (Stephen J. Redican, Robert Dawkins, Ross McGowan and Alexandra Nicol, BLG, on Mondaq.com)
The Canadian financial services industry is at the threshold of change. Regulatory overhaul, the ubiquity of online services, and technological innovation and disruption will affect all players—from banks to FinTech start-ups. Open banking will introduce new opportunities and business models for the financial services industry and new services from FinTech entrants to the market—but these […]
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