There are many digital products around us that look very successful. But sometimes that’s only an illusion. In reality, their days are numbered. You all know the most striking examples from the past – Kodak, Nokia, Blockbuster and other giants who relied on the success of today and failed to predict the future. Currently, Amazon […]
Tag: UX
Payments Providers Combat The Conflict Between Security, User Experience (pymnts.com)
In financial services, demand for ease of use and security are sky-high, even for business customers. But for many service providers, achieving one can often mean compromising the other. Payments and financial service providers are facing an even greater challenge in balancing these two capabilities in the age of open banking and cloud migrations, with […]
Crack the Main Reasons Why Fintech UI/UX design Are So Complex! (GoProtoz Design)
According to the latest survey done worldwide, it is been predicted that by the year 2020, the value for fintech apps market will have its bang and demand for fintech apps are reported to grow drastically and time of underestimating UX and UI design is gone. Attractive user experience in designing apps is as important […]
FinTech UX (Alex Yampolsky, uxplanet.org)
Introduction Financial Technology, commonly referred to as FinTech, offers some of the most complex problem-solving challenges to User Experience practitioners. They require a thorough understanding of business and technology processes, as well as complex financial transactions, such as trading. Much like any other software development project, FinTech projects require a great deal of analysis and […]
Digital Banking Trends 2020: UX is the Fuel for Fintech Disruption (uxdesignagency.com)
There are phenomenal companies that have achieved outstanding results in the banking and Fintech industry. Some of them are very well known, but most are not. What makes a digital banking superstar? Working with hundreds of financial professionals worldwide, we have extracted 10 digital banking trends that characterize the approach of really successful financial businesses. […]
Open Banking Fintech Partnerships Required For Better CX (Jim Marous, thefinancialbrand.com)
Image courtesy of http://www.uxdesignagency.com/ Traditional banks and credit unions continue having a difficult time meeting the level of experience that today’s consumers expect. Many products are simply outdated, and the level of friction and poor design of applications are hindering growth. Open banking provides the opportunity to leverage the experience benefits that fintech firms provide […]
Banks Losing Customers Who Want Seamless Digital Experiences (Jim Marous, thefinancialbrand.com)
The cost of a poor digital banking experience has never been greater, according to a Bain research study. Consumers are increasingly willing to use high tech firms for simpler banking products if a traditional provider makes it difficult to find out about or purchase their products on a mobile device or online. By Jim Marous, Co-Publisher of The […]
10 Customer Experience Trends That will Impact Digital Banking in 2020 (Linda Zaikovska-Daukste, Finextra.com)
There are phenomenal companies that have achieved outstanding results in the banking and Fintech industry. Some of them are very well known, but most are not. What makes a digital banking superstar? Working with hundreds of financial professionals worldwide, we have extracted 10 digital banking trends that characterize the approach of really successful financial businesses. […]