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The open banking movement is inspiring consumers to ask who owns their banking data (Kate Rooney, CNBC.com)
KEY POINTS The open banking movement fights for consumers to own their financial data.Start-ups like Plaid are leading the charge in the U.S. In the age of digital banking, financial data now stretches way beyond traditional banks. Consumers can quickly move their money or invest through financial technology apps, or so-called fintech apps like Venmo […]
AI Can Rescue Hospitality (Kevin McCarthy, hospitalitynet.org)
It’s 2020, my name is Jack and I work at the front desk of a busy 3-star hotel at Amsterdam airport called the Grand Hotel (fictitious). Our clientele is the usual airport hotel clientele you would expect, crews, holidaymakers, business travelers, and in low season some tour groups. There are 300 rooms, and we have a […]
2020: the year where open banking and card linked tracking advance customer personalisation (Ben Stirling, retailtimes.co.uk)
In 2020, innovations in technology will create a whole new level of nuanced, data-driven customer personalisation. The increasing prominence of open banking and card-linked tracking will provide more insight into consumer shopping patterns and financial behaviours – if brands take the steps necessary to utilise this information. It will provide both an opportunity for customers […]