Fintech UX

Successful Digital Transformation in Banking Depends on Value (uxdesignagency.com)

There are many digital products around us that look very successful. But sometimes that’s only an illusion. In reality, their days are numbered. You all know the most striking examples from the past – Kodak, Nokia, Blockbuster and other giants who relied on the success of today and failed to predict the future. Currently, Amazon […]

Fintech Payments UX

Payments Providers Combat The Conflict Between Security, User Experience (pymnts.com)

In financial services, demand for ease of use and security are sky-high, even for business customers. But for many service providers, achieving one can often mean compromising the other. Payments and financial service providers are facing an even greater challenge in balancing these two capabilities in the age of open banking and cloud migrations, with […]

Fintech UX

FinTech UX (Alex Yampolsky, uxplanet.org)

Introduction Financial Technology, commonly referred to as FinTech, offers some of the most complex problem-solving challenges to User Experience practitioners. They require a thorough understanding of business and technology processes, as well as complex financial transactions, such as trading. Much like any other software development project, FinTech projects require a great deal of analysis and […]

Fintech UX

Digital Banking Trends 2020: UX is the Fuel for Fintech Disruption (uxdesignagency.com)

There are phenomenal companies that have achieved outstanding results in the banking and Fintech industry. Some of them are very well known, but most are not. What makes a digital banking superstar? Working with hundreds of financial professionals worldwide, we have extracted 10 digital banking trends that characterize the approach of really successful financial businesses. […]

Fintech UX

Fintech is Disrupting Banking Through UX Design (uxdesignagency.com)

As Bill Gates said, “Banking is necessary, banks are not.” And that’s true. Fintechs are all about improving the lives of the users. In 2018, venture capitalists raised $111 billion USD to support the Fintech revolution. From the first sight, with the biggest banks controlling nearly $17 trillion in assets, Fintech’s $111 billion looks like […]

Fintech Open Banking UX

Open Banking Fintech Partnerships Required For Better CX (Jim Marous, thefinancialbrand.com)

Image courtesy of http://www.uxdesignagency.com/ Traditional banks and credit unions continue having a difficult time meeting the level of experience that today’s consumers expect. Many products are simply outdated, and the level of friction and poor design of applications are hindering growth. Open banking provides the opportunity to leverage the experience benefits that fintech firms provide […]

Fintech Open Banking UX

Banks Losing Customers Who Want Seamless Digital Experiences (Jim Marous, thefinancialbrand.com)

The cost of a poor digital banking experience has never been greater, according to a Bain research study. Consumers are increasingly willing to use high tech firms for simpler banking products if a traditional provider makes it difficult to find out about or purchase their products on a mobile device or online. By Jim Marous, Co-Publisher of The […]

Fintech UX

10 Customer Experience Trends That will Impact Digital Banking in 2020 (Linda Zaikovska-Daukste, Finextra.com)

There are phenomenal companies that have achieved outstanding results in the banking and Fintech industry. Some of them are very well known, but most are not. What makes a digital banking superstar? Working with hundreds of financial professionals worldwide, we have extracted 10 digital banking trends that characterize the approach of really successful financial businesses. […]